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Privacy Policy

At Athlacer, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile application. The Website is informational only and does not collect user data, except basic analytics such as visitor counts. All booking-related features are provided exclusively in the App.

Information We Collect

When you register on the App, we collect personal details such as your name, phone number, and Gender. Venue Owners provide venue information including location, availability, and descriptions. Players provide booking requests and related details. We also collect technical data, such as device information, IP addresses, and usage statistics, to ensure smooth functioning of the App. In addition, the chat feature stores communication between Players and Venue Owners to enable bookings and resolve disputes.

How We Use Information

Your information is used to create and manage your account, enable bookings between Players and Venue Owners, provide communication features, and maintain booking histories. We may also use your information to improve our services, personalize the App, prevent fraudulent activity, and enhance security.

Sharing of Information

Athlacer does not sell, trade, or rent your personal information to third parties. Information may be shared only when necessary to provide the service for example, sharing venue details with Players or displaying booking information to Venue Owners. We may disclose your information when required by law, regulation, or legal process.

Data Storage and Security

We implement industry-standard security measures to protect your information. However, no online service can guarantee complete security, and Athlacer cannot be held responsible for unauthorized access, hacking, or data breaches beyond our reasonable control.

Cookies and Tracking

Our Website may use cookies or similar technologies for analytics and functionality. The App may also use tracking tools to improve user experience. Users may disable cookies in their browser or device settings, although some features may not work properly.

User Rights

You have the right to access, update, or delete your personal information at any time through the App. You may also contact us to request corrections or account removal. Deleting your account may result in loss of booking history and chat data.

Children’s Privacy

Athlacer is not designed for children under the age of 13, and we do not knowingly collect data from them. Parents or guardians who believe their child has provided personal data to Athlacer should contact us immediately to have it removed.

Updates to Policy

Athlacer may update this Privacy Policy from time to time. Any changes will be posted within the App, and your continued use of the App will be considered acceptance of the updated policy.

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